Performance Rating System

Authorized venue management only. Submit one evaluation per operational shift before the deadline.

Verify Identity

Step 1 of 2
Code sent via SMS or WhatsApp to your registered number.
Every submission is logged with user, timestamp, device, and shift reference.
› SELECT SHIFT Step 2 of 6

Active Evaluations

Submit before the deadline so VIP Security command can review and act before the next shift.

Authorized as: Mr. Skerdi K. — Operations Manager · Club Lolipop
› SHIFT PERFORMANCE Step 3 of 6

Overall Shift Evaluation

Club Lolipop, Palasë · Sat 22:30 → Sun 06:00

Service Categories

1 to 10

General Comments

Optional
› AGENT PERFORMANCE Step 4 of 6

Individual Agents

13 agents deployed. Flag only the exceptions — those who need review or stood out.

› OPERATIONAL NOTES Step 5 of 6

Operational Notes

Optional context for VIP Security command. Performance scores have already been captured — these notes carry information the rating cannot.

Notes for Command

Optional
› REVIEW & SUBMIT Step 6 of 6

Confirm Submission

Review your evaluation. Once submitted, edits require admin unlock.

Submission Summary

Final Check
By submitting, you confirm this evaluation is accurate. VIP Security command will review and act before the next operational shift. Submission is logged with user, timestamp, and device.

Evaluation Submitted

Your evaluation has been successfully submitted. VIP Security command will review and act accordingly before the next operational shift.

Ref · LOLIPOP-2026-W22-S02

Operational Dashboard

Live performance overview · Updated 2 minutes ago
Active Venues
1
Club Lolipop, Palasë
Pending Evaluations
2
Deadline within 18 hours
Avg Score (7-day)
8.4
+0.3 vs previous week
Open Alerts
3
2 review · 1 critical

Recent Shift Reports

Shift Ref Venue Date Site Commander Agents Avg Score Status

Top Performing Agents (30-day)

Agent ID Role Shifts Avg Score Bonus Status

Performance Alerts

Triggered when scores fall below 8.0 or client flags review

Shift Management

Create, schedule, and review operational shifts
Shift Ref Venue Date Time Site Commander Agents Deadline Status

Agent Performance Profiles

13 active agents · Performance tracked per shift
Name Agent ID Role Shifts Avg Score Last Shift Bonus

Venues

Active client locations and operating schedules

Club Lolipop, Palasë

Active
LocationPalasë, Vlorë
ClientLolipop Hospitality SHPK
Operating ScheduleThu–Sun · 22:30–06:00
Authorized Users4
Active Shifts3
Average Rating (Season)8.4 / 10

Authorized Users

Phone-based access · OTP authenticated
Full Name Role / Title Phone Venue Access Level Last Login Status
Skerdi KolaOperations Manager+355 69 222 4488Club LolipopRater2 min agoActive
Eralda HoxhaVIP Host Manager+355 68 304 1190Club LolipopRater14 hours agoActive
Andi DervishiFloor Manager+355 69 717 0044Club LolipopRater2 days agoActive
Bledar RekaOwner / Director+355 69 555 0001Club LolipopRater · Read-only1 day agoActive
Kreshnik HasaniVIP Security Admin+355 69 300 3003AllSuper AdminJust nowActive

Bonus Eligibility Review

Base pay is guaranteed · Bonus is earned through performance ≥ 8.0
Bonus is never automatically removed. A score below 8.0 triggers internal review — Site Commander report, incident log, CCTV, and agent explanation are all considered before final decision.

Reports

Generate execution-ready PDF and Excel reports
Shift Performance Report
Full breakdown of single shift
Agent Performance Report
Per-agent history and trend
Monthly Venue Report
30-day venue summary
Low-Score Review Report
All flagged scores below 8
Bonus Eligibility Report
Per-shift bonus calculation
Audit Log Export
All admin actions, GDPR-ready

Sample Shift Report — LOLIPOP-2026-W21-S02

VenueClub Lolipop, Palasë
DateSat, 23 May 2026
Shift Time22:30 → 06:00
Site CommanderKreshnik Hasani · A-001
Agents Deployed13
Overall Average8.6 / 10
Lowest CategoryClosing Sweep · 7.5
Highest CategoryVIP Handling · 9.4
Flagged Agents1 review · 2 exceptional
Required ActionReview closing protocol